Over The Road Repairs

For emergency service after hours (1700-0700), please call Southern Tire Mart directly at 877-786-8473
To report Pool issues and Over the Road repairs on managed fleet and premium chassis, please fill out the contact form below:

CHASSIS/COMPANY INFO

Chassis #

Container # (Optional)

Company*

SCAC*

Reporting Contact Name*

Reporting Contact Phone Number* (10 digits)

Reporting Contact Email*

PERSONNEL INFO

Driver is currently with the chassis

Driver Name (Required if driver is with chassis)

Driver Call Back # (10 digits)

Driver Email (Optional - If available)

LOCATION CONTACT INFO

Location address or coordinates*

Local contact is available with chassis (Checking this means YES)

Site Contact Phone* (Driver or facility number)

Site Entrance Requirements* (e.g., Gate code, operating hours)

ISSUE DESCRIPTION

Check this box if this is a TIRE issue

Tire Size (Optional)

Tire Position (Optional)

Reported Problem / Description of Issue*

Upload photos (Optional)

For emergency service after hours (1700-0700), please call Southern Tire Mart directly at 877-786-8473

* Required fields.

I consent to the conditions.

Any repairs or maintenance required on the tractor or truck during an Over the Road (OTR) Request shall be the sole responsibility of the Motor Carrier (MC). NACPC shall bear no responsibility or liability for any such tractor or truck repairs. If a repair, service delay or related expense is determined to have been caused by the tractor or truck, the MC shall be fully responsible for all associated costs, and NACPC reserves the right to bill the MC accordingly.

Customer Service

Over The Road Repairs

CHASSIS/COMPANY INFO

PERSONNEL INFO

LOCATION CONTACT INFO

ISSUE DESCRIPTION